Parent StartProfessional PortalAdmin

Keep the community safe and thriving. Verify professionals, review community flags, manage listings, and support the growth of Houston's autism family network.

Operations center
Admin

Lead Health

Track response quality and listing freshness so families do not waste emotional energy on dead ends.

Response rate88%
Stale listings23
High-fit referrals61%
Unreachable lines7

Listings to refresh

4 professional listings that may need outreach or updates.

Sunrise Behavioral HealthABA Therapy
Unreachable
3 contact attempts. Last reached 18 days ago.
Dr. Paula MartinezDevelopmental Pediatrics
Info may be stale
Info last updated 87 days ago. Status: Claimed
Houston Speech & LanguageSpeech Therapy
Low response rate
34% response rate to referrals. Last contact 12 days ago.
Sensory Development CenterOccupational Therapy
Hours mismatch
Hours changed 23 days ago, not updated in directory

What needs attention now

Review these items and take action. Priorities refresh daily.

1

Reconfirm office hours for listings with repeated bounce-backs.

2

Queue SMS or email refresh prompts for stale claimed listings.

3

Watch neighborhoods where demand is outpacing directory depth.

How to use this section

Guidance for operational decision-making in this area.

This section is part of the operational backbone. The work here stays mostly invisible to families, but it shapes the trust and safety they experience every day.

Actions you take here ripple through the community — verify carefully, moderate compassionately, and keep processes scalable for future cities beyond Houston.